I would stop trying to convey how bad it is and start saying what you want them to do.

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.

I would take the narrow conclusion. Broad ones are more interesting and less true.

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write. Currently …

My rule, after years of this: if it cannot survive being written down with the numbers attached, it is marketing. How long have you been on vitamin B1…

Do you contact the customs office or the carrier first?

Same here.