Print the page.

I would stop trying to convey how bad it is and start saying what you want them to do.

My rule, after years of this: if it cannot survive being written down with the numbers attached, it is marketing.

Sorry for the basic question, but how do you actually start one of these diaries?

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

Following this because I am in the same place and have no idea what to ask at the appointment.