I would stop trying to convey how bad it is and start saying what you want them to do.

Everyone here blames the drug. Half the time it is the appointment schedule, not the molecule.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

Filing early beats arguing later. And ask for the reference number, always.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

If it came with a repeat slip, the slip beats every database.

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.