I would stop trying to convey how bad it is and start saying what you want them to do.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

Sleep first. Bad night, bad day, more symptoms. Fix that before changing anything else.

Same here.

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing. Tolerance was my main issu…

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.

Silent tracking in the first week is normal. Scanning happens at hubs, not continuously. How long have you been on the import declaration?