How do you get a clear photo of an imprint? Mine keep coming out blurry. Five years in on a changed taste or smell and it lines up.

What is the first thing you would read if you were starting from zero?

Do you contact the customs office or the carrier first?

How long before you can reasonably say something is or is not doing anything?

Following this because I am in the same place and have no idea what to ask at the appointment.