Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write.

I would stop trying to convey how bad it is and start saying what you want them to do.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.

I would take the narrow conclusion. Broad ones are more interesting and less true.

Same here.

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.

If it came with a repeat slip, the slip beats every database.

Same here.