Written confirmation email after every phone call. Cheapest insurance there is.

A certificate of analysis answers one question and gets quoted as though it answers four.

Same here.

I would take the narrow conclusion. Broad ones are more interesting and less true.

Sleep first. Bad night, bad day, more symptoms. Fix that before changing anything else. Three years in on an appeal and it lines up.

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…