Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.

You have two changes at once here. You cannot attribute anything until one of them moves.

An inconclusive account is useful if it stops the next person mistaking a story for a controlled comparison.

Small wins count. Walking to the mailbox is a data point.

Bring a list. Embarrassment makes everyone forget things, including you.

File early. The window is shorter than people think and it starts at the transaction.

Test one thing at a time. It feels slower and it is the only way to learn anything.

Small wins count. Walking to the mailbox is a data point.

You are not imagining it and you are not being difficult. Document it and take the document in.

This is the correct amount of effort for a thread like this. Not on a tournament but the pattern is familiar.

Photograph everything before you open it. Ten seconds, settles most disputes. Currently on USPS myself.