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15/11/2018 9:09 am
Small thing that made a difference for me with the returns policy.
Write it down on paper, in the room, not in an app you will not open.
Label things. Anonymous jars are how mistakes start.
Do it before the appointment, not during it.
No equipment needed and it costs nothing.
Anyone got something better?
15/11/2018 10:29 am
Worth asking what specifically was measured. Pain scores move with mood and function does not. Not on the returns policy but the pattern is familiar.