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Region-Specific Guidance
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Topic starter
03/05/2022 11:58 am
Refund question. Order was short by one item and the shop wants a photo before doing anything.
Reading the statute rather than the summary changes the tone of everything you send back.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
How long would you wait before starting the process?
03/05/2022 1:12 pm
Photograph everything.
03/05/2022 1:19 pm
Photograph everything before you open it. Ten seconds, settles most disputes.