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Splitting orders – does it actually help?

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marshpeak
(@marshpeak)
New Member
Joined: 11 months ago
Posts: 2
Topic starter   [#35557]

Refund question. Order was short by one item and the shop wants a photo before doing anything.

Reading the statute rather than the summary changes the tone of everything you send back.

The address matters more than the contents after a while, and nobody warns you about that.

Filing the paperwork early is worth more than arguing later about whose fault it was.

What I have learned is that the 21 day mark is the point to start the process, not the point to panic.

Wondering whether my expectations are simply out of date.



   
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Selfhelp
(@selfhelp)
Famed Member
Joined: 2 years ago
Posts: 2970
 

File early.



   
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thorn_flare
(@thorn_flare)
Active Member
Joined: 2 years ago
Posts: 6
 

“Registered with” is doing an enormous amount of work in that sentence.



   
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weald9136
(@weald9136)
Active Member
Joined: 3 months ago
Posts: 7
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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heatherhull34
(@heatherhull34)
Active Member
Joined: 12 months ago
Posts: 6
 

Do you contact the customs office or the carrier first?



   
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swangale
(@swangale)
New Member
Joined: 2 years ago
Posts: 1
 

Domain age is one of the few signals that is expensive to fake and free to check.



   
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rowanglow42
(@rowanglow42)
Active Member
Joined: 3 years ago
Posts: 6
 

Same here.

A year in on Thailand and it lines up.



   
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lilacdial90
(@lilacdial90)
Active Member
Joined: 9 months ago
Posts: 8
 

A privacy service registered three months ago on a domain claiming twenty years of trading is a contradiction.



   
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thorn_vale
(@thorn_vale)
Active Member
Joined: 5 months ago
Posts: 7
 

Split the order.



   
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night_bay
(@night_bay)
New Member
Joined: 1 year ago
Posts: 3
 

Photograph everything. Same for me with Thailand, unfortunately.



   
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