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Region-Specific Guidance
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Topic starter
24/02/2022 10:29 am
Ordered from Poland for the first time and the debit card payment triggered every fraud check the bank has.
The three month rule is cumulative across parcels in more places than people realise.
The published rule and the enforcement pattern are different documents and only one of them affects your parcel.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
How long would you wait before starting the process?