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PostNL has held it for 36 days – normal?

7 Posts
7 Users
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runheath
(@runheath)
Eminent Member
Joined: 7 years ago
Posts: 19
Topic starter   [#41105]

Got a letter from the customs office about a parcel from Thailand. Reading it carefully before I do anything.

The address matters more than the contents after a while, and nobody warns you about that.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

Interested in the boring correct answer.



   
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GranReserva
(@granreserva)
Famed Member
Joined: 2 years ago
Posts: 2264
 

Filing early beats arguing later. And ask for the reference number, always.



   
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onyx5228
(@onyx5228)
Active Member
Joined: 5 years ago
Posts: 6
 

Be careful reading one parcel as a rule. Two successes build a false model.



   
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haze4585
(@haze4585)
Active Member
Joined: 1 year ago
Posts: 6
 

Same here.

Currently on Deutsche Post myself.



   
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tidehelm
(@tidehelm)
Active Member
Joined: 3 years ago
Posts: 7
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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maple_hook
(@maple_hook)
Active Member
Joined: 2 years ago
Posts: 6
 

How do I find the national register if I do not read the language? Tolerance was my main issue with Deutsche Post too.



   
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tff
 tff
(@tff)
Famed Member
Joined: 2 years ago
Posts: 3096
 

Split the order.



   
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