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Chargeback window – how long really?

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kite_dale
(@kite_dale)
Trusted Member
Joined: 5 years ago
Posts: 22
Topic starter   [#41106]

Correos has held my parcel for 3 days with no scan. Is that normal for this route or should I start the process?

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

Reading the statute rather than the summary changes the tone of everything you send back.

Anyone had this route work recently, or is it closed for now?



   
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CobaltLine
(@cobaltline)
Active Member
Joined: 11 months ago
Posts: 4
 

Three month limits are cumulative across parcels in more places than people realise.



   
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pike974
(@pike974)
New Member
Joined: 3 years ago
Posts: 3
 

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.



   
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