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Dispatch notification before the parcel – correct order

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fridayrefill
(@fridayrefill)
Member Moderator
Joined: 6 years ago
Posts: 85
Topic starter   [#20212]

Australia Post has held my parcel for 23 days with no scan. Is that normal for this route or should I start the process?

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

Anyone had this route work recently, or is it closed for now?



   
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Jaders
(@jaders)
Noble Member
Joined: 2 years ago
Posts: 1236
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest. Currently on a sorting hub myself.



   
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heather_thorn
(@heather_thorn)
Active Member
Joined: 2 years ago
Posts: 5
 

What do you do about the fee? Do you just pay it?



   
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Selfhelp
(@selfhelp)
Famed Member
Joined: 2 years ago
Posts: 2970
 

Split the order.



   
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clover_cord
(@clover_cord)
New Member
Joined: 2 years ago
Posts: 2
 

Same here.



   
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IvyHamlet
(@ivyhamlet)
Active Member
Joined: 2 years ago
Posts: 10
 

The cheapest option costs more once you price in the failure rate.



   
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sage_bay
(@sage_bay)
Active Member
Joined: 4 months ago
Posts: 8
 

Do you contact the customs office or the carrier first?



   
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topknoll
(@topknoll)
Active Member
Joined: 5 months ago
Posts: 5
 

“Dispatched” means the label was printed. That is the entire meaning of the word. Currently on a sorting hub myself.



   
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wren9737
(@wren9737)
New Member
Joined: 4 years ago
Posts: 4
 

The sticker on the box is just so you know they were in there. It is the letter that matters.



   
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