Got a letter from the customs office about a parcel from Georgia. Reading it carefully before I do anything.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Small, light and boring passes. Large, branded and interesting gets examined.
The address matters more than the contents after a while, and nobody warns you about that.
Customs handling fees are charged by the carrier, not the state, which is why they are so hard to contest.
What is the thing you check first now?
Photograph everything before you open it. Ten seconds, settles most disputes.
Written confirmation email after every phone call. Cheapest insurance there is.
Photograph everything before you open it. Ten seconds, settles most disputes.
What do you do about the fee? Do you just pay it?