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Dispatch notification before the parcel – correct order

13 Posts
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dusk7079
(@dusk7079)
Eminent Member
Joined: 4 months ago
Posts: 21
Topic starter   [#32711]

Got a letter from the customs office about a parcel from Australia. Reading it carefully before I do anything.

What I have learned is that the 25 day mark is the point to start the process, not the point to panic.

Filing the paperwork early is worth more than arguing later about whose fault it was.

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

Interested in the boring correct answer.



   
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ivy_walker
(@ivy_walker)
Active Member
Joined: 2 months ago
Posts: 5
 

File early. The window is shorter than people think and it starts at the transaction.



   
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birchlane
(@birchlane)
Active Member
Joined: 4 years ago
Posts: 10
 

Everyone is an expert until the first seizure letter.



   
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lochmoon
(@lochmoon)
Active Member
Joined: 5 years ago
Posts: 8
 

Same here.



   
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coppersun19
(@coppersun19)
Active Member
Joined: 6 months ago
Posts: 6
 

Three month limits are cumulative across parcels in more places than people realise.



   
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4legsgood
(@4legsgood)
Noble Member
Joined: 1 year ago
Posts: 1995
 

Written confirmation email after every phone call. Cheapest insurance there is. Same for me with the customs office, unfortunately.



   
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elmdisk29
(@elmdisk29)
Active Member
Joined: 2 years ago
Posts: 6
 

What do you do about the fee? Do you just pay it?



   
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CairnReed
(@cairnreed)
Active Member
Joined: 8 months ago
Posts: 5
 

The sticker on the box is just so you know they were in there. It is the letter that matters.



   
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Selfhelp
(@selfhelp)
Famed Member
Joined: 2 years ago
Posts: 2970
 

Split the order.



   
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sable2723
(@sable2723)
Active Member
Joined: 5 years ago
Posts: 6
 

What do you do about the fee? Do you just pay it? Five years in on the customs office and it lines up.



   
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hailbirch
(@hailbirch)
Active Member
Joined: 3 years ago
Posts: 6
 

How do I find the national register if I do not read the language?



   
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pinedrum54
(@pinedrum54)
Active Member
Joined: 2 years ago
Posts: 6
 

Photograph everything.



   
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glen5324
(@glen5324)
Active Member
Joined: 4 years ago
Posts: 5
 

Do you contact the customs office or the carrier first? Currently on the customs office myself.



   
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