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Chargeback window – how long really? (follow up)

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wrenjack
(@wrenjack)
Trusted Member
Joined: 4 years ago
Posts: 24
Topic starter   [#1462]

Got a letter from the customs office about a parcel from Poland. Reading it carefully before I do anything.

A card that works domestically can fail on an international merchant for dull, uninteresting, entirely legitimate reasons.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

Anyone know the actual process rather than the folklore?



   
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LymeComb
(@lymecomb)
Active Member
Joined: 6 years ago
Posts: 7
 

File early.



   
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AmberLog
(@amberlog)
Active Member
Joined: 4 years ago
Posts: 11
 

Same here.



   
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PeakBrook
(@peakbrook)
Active Member
Joined: 5 years ago
Posts: 12
 

“Dispatched” means the label was printed. That is the entire meaning of the word. Same for me with Australia Post, unfortunately.



   
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