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Chargeback window – how long really? (52)

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atlas_lane
(@atlas_lane)
Trusted Member
Joined: 5 years ago
Posts: 23
Topic starter   [#14366]

UPS has held my parcel for 20 days with no scan. Is that normal for this route or should I start the process?

Small, light and boring passes. Large, branded and interesting gets examined.

A card that works domestically can fail on an international merchant for dull, uninteresting, entirely legitimate reasons.

Filing the paperwork early is worth more than arguing later about whose fault it was.

How long would you wait before starting the process?



   
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sable_house
(@sable_house)
Eminent Member
Joined: 2 years ago
Posts: 23
 

What do you do about the fee? Do you just pay it?



   
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