Ten percent cuts, of the current dose not the original. That is the arithmetic that keeps it survivable.

I would stop trying to convey how bad it is and start saying what you want them to do. Not on server downtime but the pattern is familiar.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

What do you do about the fee? Do you just pay it?

Imprint first, country second, colour last. And photograph both sides in daylight.

Silent tracking in the first week is normal. Scanning happens at hubs, not continuously. Same for me with DHL, unfortunately.