Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.

I would stop trying to convey how bad it is and start saying what you want them to do.

The published rule and the enforcement pattern are different documents. Only one of them affects you.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

If it came with a repeat slip, the slip beats every database.