Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it. Same for me with a thing you bought, unfortunat…

What do you do about the fee? Do you just pay it?

Do you contact the customs office or the carrier first?

Following this because I am in the same place and have no idea what to ask at the appointment.