Photograph everything before you open it. Ten seconds, settles most disputes. Same for me with PayPal, unfortunately.

You are not imagining it and you are not being difficult. Document it and take the document in.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.

Photograph everything before you open it. Ten seconds, settles most disputes.

Log dose, time and sleep. Ten seconds a day and it turns the anecdote into something you can look at.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time. Not on a billing …

Written confirmation email after every phone call. Cheapest insurance there is.