Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

I would stop trying to convey how bad it is and start saying what you want them to do.

Photograph everything before you open it. Ten seconds, settles most disputes. Tolerance was my main issue with a prepaid card too.

If it needs three other compounds to notice, you have not tested the first one.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

I would stop trying to convey how bad it is and start saying what you want them to do.