It gets smaller. Not easy, smaller. That distinction kept me going.

No wrong answers, and yours is a good one.

Photograph everything before you open it. Ten seconds, settles most disputes.

An inconclusive account is useful if it stops the next person mistaking a story for a controlled comparison.

It gets smaller. Not easy, smaller. That distinction kept me going.

You are not imagining it and you are not being difficult. Document it and take the document in.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.

File early. The window is shorter than people think and it starts at the transaction.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time. Same for me with …