File early. The window is shorter than people think and it starts at the transaction.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time. How long have you…

Bring a list. Embarrassment makes everyone forget things, including you.

It gets smaller. Not easy, smaller. That distinction kept me going.

Photograph everything before you open it. Ten seconds, settles most disputes. Side effects was my main issue with an import VAT demand too.

You are not imagining it and you are not being difficult. Document it and take the document in.

File early. The window is shorter than people think and it starts at the transaction.

Following this because I am in the same place and have no idea what to ask at the appointment.

Everyone here blames the drug. Half the time it is the appointment schedule, not the molecule.