Case 14 — A dated correction to a source discussion Limit of the answer in “A dated correction to a source discussion”: “Identify the specific stateme…

Case 21 — Conflicting advice: identify the original source Ask for the official product information or relevant professional guidance and its date. A …

Case 2 — Preparing a useful question for a pharmacist Limit of the answer in “Preparing a useful question for a pharmacist”: “Bring an accurate list o…

Reader check for “Conflicting advice: identify the original source”: distinguish the discussion point “Ask for the official product information or rel…

Method note for “Official information: save the version and access date”: use “Link to the issuing organisation, note the document version and…” as a …

Case 43 — Expiry questions: why appearance cannot settle them · source wording exercise Correction note for “Expiry questions: why appearance cannot s…

Case 172 — Recall notices: verify the product and jurisdiction · reader check exercise Limit of the answer in “Recall notices: verify the product and …

Case 44 — Packaging evidence: a mismatch is a question, not an authenticity verdict · source wording exercise Limit of the answer in “Packaging eviden…

Link to the issuing organisation, note the document version and access date, and record later corrections. Do not present an archived extract as curre…

Add a dated status block with the original concern, the response actually received and the point still outstanding. Do not label the case resolved unt…

Case 7 — Cold-chain questions: missing records are still missing Summary draft for “Cold-chain questions: missing records are still missing”: the answ…

Case 35 — Keeping a medication list for an appointment · source wording exercise What fields make a medicine list useful without publishing a medical …

Limit of the answer in “Expiry questions: why appearance cannot settle them”: “Check the original label and ask a pharmacist about…” is an excerpt fro…

Case 23 — Preparing a useful question for a pharmacist Clarification for “Preparing a useful question for a pharmacist”: the point beginning “Bring an…

Case 32 — Source-review index: unresolved, documented and corrected · source wording exercise Reader check for “Source-review index: unresolved, docum…