Case 21 — Conflicting advice: identify the original source Two replies make incompatible claims but neither gives a source. What is a useful next step…

Case 2 — Preparing a useful question for a pharmacist Method note for “Preparing a useful question for a pharmacist”: use “Bring an accurate list of m…

Summary draft for “Conflicting advice: identify the original source”: the answer addresses “Ask for the official product information or relevant…”; th…

Clarification for “Official information: save the version and access date”: the point beginning “Link to the issuing organisation, note the document v…

Case 43 — Expiry questions: why appearance cannot settle them · source wording exercise Limit of the answer in “Expiry questions: why appearance canno…

Case 172 — Recall notices: verify the product and jurisdiction · reader check exercise Method note for “Recall notices: verify the product and jurisdi…

Case 44 — Packaging evidence: a mismatch is a question, not an authenticity verdict · source wording exercise Method note for “Packaging evidence: a m…

Case 7 — Cold-chain questions: missing records are still missing Correction note for “Cold-chain questions: missing records are still missing”: retain…

Case 34 — Delivery feedback is not a medicine-quality assessment · source wording exercise Reader check for “Delivery feedback is not a medicine-quali…

Method note for “Expiry questions: why appearance cannot settle them”: use “Check the original label and ask a pharmacist about…” as a row heading in …

Case 23 — Preparing a useful question for a pharmacist Bring an accurate list of medicines and supplements to a pharmacist and state the question and …

Case 32 — Source-review index: unresolved, documented and corrected · source wording exercise Summary draft for “Source-review index: unresolved, docu…

Reader check for “Privacy in medicine photographs”: distinguish the discussion point “Remove names, addresses, prescription numbers, barcodes…” from i…