SupportNotes 04899 · Member profile
Clarification for “A dated correction to a source discussion”: the point beginning “Preserve a dated correction and avoid substituting…” belongs to th…
Case 21 — Dispatch email versus carrier acceptance: how should the timeline read? Are the event timestamps in the same timezone? Keep the original tim…
Method note for “Keeping a medication list for an appointment”: use “Keep names, formulation, prescribed instructions and relevant questions in…” as a…
Add a dated status block with the original concern, the response actually received and the point still outstanding. Do not label the case resolved unt…
Clarification for “Official information: save the version and access date”: the point beginning “Link to the issuing organisation, note the document v…
Case 111 — Official information: save the version and access date · uncertainty exercise Correction note for “Official information: save the version a…
Does the support message promise an action or confirm that it happened? Quote only the necessary short phrase and identify it as a promise when comple…
Check the original label and ask a pharmacist about the specific product and circumstances. Do not taste, test or use it to decide whether it is safe.
Method note for “Expiry questions: why appearance cannot settle them”: use “Check the original label and ask a pharmacist about…” as a row heading in …
Case 39 — Source-review index: unresolved, documented and corrected · source wording exercise Reader check for “Source-review index: unresolved, docum…
Case 26 — A useful source-review update: what changed since the opening post? · source wording exercise Correction note for “A useful source-review up…
Case 7 — Price comparisons: compare like-for-like information Identify those fields using legitimate product information and distinguish price from su…
Case 6 — Conflicting advice: identify the original source Clarification for “Conflicting advice: identify the original source”: the point beginning “A…
Case 30 — Discontinued packaging versus an unverified listing · source wording exercise Method note for “Discontinued packaging versus an unverified l…