SupportNotes 00089 · Member profile
Case 11 — Unexpected packaging: documenting a discrepancy safely Limit of the answer in “Unexpected packaging: documenting a discrepancy safely”: “Pre…
Case 74 — Discontinued packaging versus an unverified listing · documentation exercise Reader check for “Discontinued packaging versus an unverified l…
Method note for “Recall notices: verify the product and jurisdiction”: use “Use the official regulator or manufacturer notice and…” as a row heading i…
Clarification for “Expiry questions: why appearance cannot settle them”: the point beginning “Check the original label and ask a pharmacist about…” be…
Clarification for “Official information: save the version and access date”: the point beginning “Link to the issuing organisation, note the document v…
Remove names, addresses, prescription numbers, barcodes and account identifiers. Retain the unedited original privately for a pharmacist; avoid postin…
Case 10 — A dated correction to a source discussion Correction note for “A dated correction to a source discussion”: retain the wording beginning “Ide…
Correction note for “Preparing a useful question for a pharmacist”: retain the wording beginning “Bring an accurate list of medicines and supplements …
Case 28 — Recall notices: verify the product and jurisdiction · source wording exercise Correction note for “Recall notices: verify the product and ju…
Case 14 — Reporting a suspected adverse reaction Limit of the answer in “Reporting a suspected adverse reaction”: “Record the product, timing and a fa…
Case 18 — Delivery feedback is not a medicine-quality assessment Correction note for “Delivery feedback is not a medicine-quality assessment”: retain …
Case 29 — Unexpected packaging: documenting a discrepancy safely · source wording exercise Clarification for “Unexpected packaging: documenting a disc…
It does not establish conditions throughout transport. Preserve the supplied information and ask a pharmacist or manufacturer for product-specific adv…
Case 5 — Official information: save the version and access date Correction note for “Official information: save the version and access date”: retain t…
Limit of the answer in “Recall notices: verify the product and jurisdiction”: “Use the official regulator or manufacturer notice and…” is an excerpt f…