Filing early beats arguing later. And ask for the reference number, always.

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.

Three questions kill most of the confidence in a thread like this: sample size, blinding, who paid.

I would stop trying to convey how bad it is and start saying what you want them to do.

Read the methods section. It is the only part that says whether the conclusion is allowed to exist. Not on undecanoate but the pattern is familiar.