Written confirmation email after every phone call. Cheapest insurance there is.

This is the correct amount of effort for a thread like this.

You are not imagining it and you are not being difficult. Document it and take the document in.

File early. The window is shorter than people think and it starts at the transaction.

It gets smaller. Not easy, smaller. That distinction kept me going.

How do you get a clear photo of an imprint? Mine keep coming out blurry.