Do you contact the customs office or the carrier first?

You have two changes at once here. You cannot attribute anything until one of them moves.

Ten percent cuts. Slower is faster.

A privacy service registered three months ago on a domain claiming twenty years of trading is a contradiction.

Reference ranges differ between labs, so comparing two reports is close to meaningless. Tolerance was my main issue with a short-dated batch too.

Following this because I am in the same place and have no idea what to ask at the appointment.