Sterility is the part people wave through and it is the part that actually bites.

File early. The window is shorter than people think and it starts at the transaction.

Bring a list. Embarrassment makes everyone forget things, including you.

Photograph everything before you open it. Ten seconds, settles most disputes.

Photograph everything before you open it. Ten seconds, settles most disputes.

Small wins count. Walking to the mailbox is a data point.

It gets smaller. Not easy, smaller. That distinction kept me going. Six weeks in on a records folder and it lines up.