Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

Sleep first. Bad night, bad day, more symptoms. Fix that before changing anything else.

I would stop trying to convey how bad it is and start saying what you want them to do. Same for me with packaging quality, unfortunately.

I would stop trying to convey how bad it is and start saying what you want them to do.

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write. How long h…