The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it.

Photograph everything before you open it. Ten seconds, settles most disputes.

My rule, after years of this: if it cannot survive being written down with the numbers attached, it is marketing.

Ten percent cuts. Slower is faster.

Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.

Do you contact the customs office or the carrier first?

My rule, after years of this: if it cannot survive being written down with the numbers attached, it is marketing. Same for me with iodine, unfortunate…

I would stop trying to convey how bad it is and start saying what you want them to do.