I would take the narrow conclusion. Broad ones are more interesting and less true.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

Filing early beats arguing later. And ask for the reference number, always.

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write. Same for m…

Most of what is called evidence here is one person, one vial, one month.