Bring a list. Embarrassment makes everyone forget things, including you.

Written confirmation email after every phone call. Cheapest insurance there is.

Written confirmation email after every phone call. Cheapest insurance there is. A year in on US state licensing and it lines up.

It gets smaller. Not easy, smaller. That distinction kept me going.

This is the correct amount of effort for a thread like this. Currently on an abandoned book myself.

Photograph everything before you open it. Ten seconds, settles most disputes.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.