File early. The window is shorter than people think and it starts at the transaction.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.

Same here.

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write.

No wrong answers, and yours is a good one. How long have you been on a pet?

Three month limits are cumulative across parcels in more places than people realise.

Bring a list. Embarrassment makes everyone forget things, including you.