Bring a list. Embarrassment makes everyone forget things, including you.

Bring a list. Embarrassment makes everyone forget things, including you.

You are not imagining it and you are not being difficult. Document it and take the document in.

You are not imagining it and you are not being difficult. Document it and take the document in.

It gets smaller. Not easy, smaller. That distinction kept me going.

File early. The window is shorter than people think and it starts at the transaction. Same for me with South Africa, unfortunately.

An inconclusive account is useful if it stops the next person mistaking a story for a controlled comparison. Not on zinc picolinate but the pattern is…

No wrong answers, and yours is a good one. Same for me with a coffee grinder, unfortunately.

Written confirmation email after every phone call. Cheapest insurance there is.