I would stop trying to convey how bad it is and start saying what you want them to do. Three weeks in on a first order and it lines up.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

My rule, after years of this: if it cannot survive being written down with the numbers attached, it is marketing.

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.

The last ten percent of a taper takes as long as the first ninety. Nobody says so until you are in it. How long have you been on threaded replies?

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write.