Photograph everything before you open it. Ten seconds, settles most disputes.

Bring a list. Embarrassment makes everyone forget things, including you.

You are not imagining it and you are not being difficult. Document it and take the document in.

It gets smaller. Not easy, smaller. That distinction kept me going.

Print the page. Not on storage at home but the pattern is familiar.

Written confirmation email after every phone call. Cheapest insurance there is.

Photograph everything before you open it. Ten seconds, settles most disputes.

File early. The window is shorter than people think and it starts at the transaction.