Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.

Read the methods section. It is the only part that says whether the conclusion is allowed to exist.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

Filing early beats arguing later. And ask for the reference number, always.

Sleep first. Bad night, bad day, more symptoms. Fix that before changing anything else.

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write.

Same shape here, different drug. The thing that helped was documenting the refusal rather than re-arguing it. They refer rather than write. Same for m…

Imprint first, country second, colour last. And photograph both sides in daylight.

Filing early beats arguing later. And ask for the reference number, always. Not on Deutsche Post but the pattern is familiar.

Sorry for the basic question, but how do you actually start one of these diaries?