Correct.

I would stop trying to convey how bad it is and start saying what you want them to do.

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.

I would stop trying to convey how bad it is and start saying what you want them to do.

Sleep first. Bad night, bad day, more symptoms. Fix that before changing anything else.

Fifteen years of this and the function column is the only one that changed anything for me. Also, one page of history, printed, handed over at the sta…

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.