No wrong answers, and yours is a good one.

Written confirmation email after every phone call. Cheapest insurance there is.

Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.

An inconclusive account is useful if it stops the next person mistaking a story for a controlled comparison.

Written confirmation email after every phone call. Cheapest insurance there is.

It gets smaller. Not easy, smaller. That distinction kept me going.

Bring a list. Embarrassment makes everyone forget things, including you.