If it came with a repeat slip, the slip beats every database.

I would stop trying to convey how bad it is and start saying what you want them to do.

Stupid question: how do you know whether what is in the vial matches the label at all?

I would stop trying to convey how bad it is and start saying what you want them to do.

Small wins count. Walking to the mailbox is a data point. How long have you been on a closed practice?