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Three month rule and two parcels

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tundra_knee
(@tundra_knee)
Estimable Member
Joined: 2 years ago
Posts: 67
Topic starter   [#31094]

Parcel arrived but with a Royal Mail sticker on the box and no explanation. Wondering what triggers that.

The returns address and the contact address are often different and only one of them is a real building.

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

Anyone know the actual process rather than the folklore?



   
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PikeCraft
(@pikecraft)
Active Member
Joined: 5 years ago
Posts: 10
 

File early. Three years in on Portugal and it lines up.



   
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cairnjewel75
(@cairnjewel75)
Eminent Member
Joined: 5 years ago
Posts: 19
 

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing. Not on Portugal but the pattern is familiar.



   
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pebble917
(@pebble917)
Active Member
Joined: 6 years ago
Posts: 8
 

Same here.



   
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The-Alchimist
(@the-alchimist)
Illustrious Member
Joined: 1 year ago
Posts: 7066
 

Do you contact the customs office or the carrier first? Not on Portugal but the pattern is familiar.



   
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Carter
(@carter)
Famed Member
Joined: 1 year ago
Posts: 3036
 

File early.



   
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onyxdock26
(@onyxdock26)
Active Member
Joined: 2 years ago
Posts: 10
 

Be careful reading one parcel as a rule. Two successes build a false model.



   
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sablesun9
(@sablesun9)
Active Member
Joined: 1 year ago
Posts: 5
 

Same here.



   
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hollowhelm72
(@hollowhelm72)
New Member
Joined: 4 years ago
Posts: 3
 

Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.



   
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wren_cove
(@wren_cove)
New Member
Joined: 3 months ago
Posts: 4
 

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price. Not on Portugal but the pattern is familiar.



   
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ebonyhaven45
(@ebonyhaven45)
Active Member
Joined: 6 years ago
Posts: 5
 

The published rule and the enforcement pattern are different documents. Only one of them affects you. Tolerance was my main issue with Portugal too.



   
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knapclock99
(@knapclock99)
Active Member
Joined: 1 year ago
Posts: 5
 

Everyone is an expert until the first seizure letter. Tolerance was my main issue with Portugal too.



   
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ash373
(@ash373)
New Member
Joined: 3 years ago
Posts: 3
 

Silent tracking in the first week is normal. Scanning happens at hubs, not continuously.



   
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lantern_head
(@lantern_head)
Active Member
Joined: 5 months ago
Posts: 5
 

Same here.

Three years in on Portugal and it lines up.



   
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lilyshore
(@lilyshore)
Active Member
Joined: 5 years ago
Posts: 10
 

The declaration contradicting the return address is what gets it opened.



   
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