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Region-Specific Guidance
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Topic starter
21/03/2022 7:30 pm
Refund question. Order was short by one item and the shop wants a photo before doing anything.
PostNL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 20 days.
What changed my experience was splitting orders rather than ordering larger and less often.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Would rather do this properly than quickly.
21/03/2022 8:33 pm
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.
21/03/2022 9:23 pm
“Dispatched” means the label was printed. That is the entire meaning of the word.