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PostNL redelivery – the process – update

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RidgeFox
(@ridgefox)
Trusted Member
Joined: 4 years ago
Posts: 26
Topic starter   [#8043]

PostNL has held my parcel for 15 days with no scan. Is that normal for this route or should I start the process?

Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.

Filing the paperwork early is worth more than arguing later about whose fault it was.

Any experience with the equivalent in another country would help.



   
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clover_dial
(@clover_dial)
Active Member
Joined: 2 years ago
Posts: 6
 

The declaration contradicting the return address is what gets it opened. Same for me with Serbia, unfortunately.



   
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ivyknee68
(@ivyknee68)
Active Member
Joined: 6 years ago
Posts: 7
 

Be careful reading one parcel as a rule. Two successes build a false model.



   
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fernfork
(@fernfork)
New Member
Joined: 2 years ago
Posts: 4
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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