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PostNL redelivery – the process (11)

4 Posts
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tundrarain67
(@tundrarain67)
Active Member
Joined: 2 years ago
Posts: 9
Topic starter   [#23124]

PostNL has held my parcel for 33 days with no scan. Is that normal for this route or should I start the process?



   
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ebonybay34
(@ebonybay34)
Active Member
Joined: 5 years ago
Posts: 6
 

File early. The window is shorter than people think and it starts at the transaction.



   
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packrat
(@packrat)
Noble Member
Joined: 1 year ago
Posts: 2052
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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gale6802
(@gale6802)
Active Member
Joined: 6 years ago
Posts: 6
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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